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Event Details


IIA AUS Reviewing & Improving Business Processes - Online Classroom

27 May 2024 - 28 May 2024
10:00 am - 1:30 pm
Delivery Method

Reviewing & Improving Business Processes - Online Classroom

This training course is a teaching tool for all managers regardless of their industry or functional area. It educates them on the concepts and tools needed by managers in leadership positions to make process changes in the areas for which they have accountability.

Learning Outcomes:

By the end of the training course, the participant will be able to understand:
  • learn a methodology of process improvement and tools to execute it
  • compare/Contrast popular performance improvement movements (6 Sigma, ISO, Baldrige)
  • discuss critical process improvement tools and their practical application on audits
  • learn the concept of process mapping and how to apply it
  • gain knowledge on the delicate balance between risk management and best practice efficiencies
  • glean insights into performance measurement principles and project management guidelines
  • learn how to create action plans to communicate process improvement ideas to process owners
  • understand the components of effective change management for process improvements
  • construct a process to quantify the tangible ROI on process improvements
  • discuss the 17 principles to Excellent Business Processes
  • read real-world case study examples

Register Here

CPE Points:7
Knowledge Level: Intermediate
Delivery Format: Facilitator-led training via Zoom (Note: This training program will be delivered in two 3 and a half-hour lessons, over two days using Zoom. Registrations will be strictly limited to 12 participants to allow maximum interaction in the online environment.)

IIA-Australia Online Classrooms listed on the IIA NZ website are open to all IIA NZ members and non-members. The registration for these Classrooms is through the IIA-Australia website.

To convert the event date and time to your local time, select the iCal calendar at the top right of the event listing.

Note: When registering through an international website, please be aware that you will be charged in their currency.

IIA NZ Members: $590.91 AUD
Duration & CPE: 2 x 3.5 Hours, 7.00 Hours

Registration Note:
The 'funds transfer registration form' can be used to register for this course. Please click the registration link above, download the form from the IIA-Australia event listing, and email it to training@iia.org.au

If you require assistance with registering, please contact training@iia.org.au

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