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Effective 1 November 2020, exam cancellation and reschedule fees will be reinstated for all certification programmes. The fee reinstatement is a result of Pearson VUE re-opening test centres globally. If the test centre is closed and the exam appointment is cancelled by Pearson VUE, the cancelation fee will be waived automatically. Candidates may cancel or reschedule their examination appointments by calling PearsonVUE directly or by selecting "Access PearsonVUE" via their CCMS profile.
As a reminder, fees to extend exam authorisation or programme window are no longer waived and can be purchased via CCMS. Additional information can be found here.
We encourage you to continue to visit https://home.pearsonvue.com/coronavirus-update for the latest updates on Pearson VUE test centers status. If you have any questions, please log a query through CCMS.