How has the COVID-19 Pandemic Impacted Claims Management Practices?

The COVID-19 pandemic has triggered some long-lasting changes to the insurance industry as we know it.

Challenges have come from all directions. The industry has been tasked with dealing with one of the most systemic loss-driving events of the past century, while at the same time trying to maintain the long-term sustainability of the industry amid a sustained low interest rate environment and a fast-changing risk landscape, dominated by increasingly intangible risks.

Read the full article: Insurance Business NZ